Four steps to provide effective performance feedback

Utilize performance appraisals as a tool for progress A prevalent issue among managers is how they utilize performance appraisals as a tool to provide feedback, create higher engagement and enhance performance for employees. Many managers…

5 “Executive Presence” Skills to Advance Your Career

Written by Maya Hu-Chan   One of my clients (we’ll call her Nancy) missed out on an important promotion recently. She sought feedback from the interview panel and was told the same thing several times. She had, they said, a “lack…

How to master cross cultural communication: know when "yes" means "no"

Written by Maya Hu-Chan A trick question, right? I am afraid not. This is a real issue for global business leaders and, every day, there are communication breakdowns occurring across the world as different cultural norms conspire to confuse…

Overcoming the Challenge of Leading Virtual Teams

Written by Maya Hu-Chan The secret to building an effective virtual team? With more and more companies working seamlessly across cultures and time zones I am often asked by clients what the secret is to building an effective virtual team. The…